Need help?
Frequently Asked Questions
ORDER
Yes, we ship all over the world. International shipping costs will apply, please refer to our Delivery & Returns page. We also run discounts and promotions all year, so make sure to sign up to our Newsletter for exclusive deals.
We aim to dispatch all orders within 24-48 hours. If there is any delay with this you will be notified. If you are urgently requiring your order by a specific date please email to let us know so we can accommodate this.
Once your order has been shipped, you will receive an email with an online tracking number and link.
Please refer to our Delivery & Returns page, where you will find all the information you need to start a return.
PRODUCT & CARE
Our fabrics differ depending on the product, but our range currently includes the following: 100% Italian silk, 100% organic cotton and natural bamboo fibres.
Almost all our pieces are GOTS certified (Global Organic Textile Standard) which certifies the sustainable process used to manufacture them, and they are all done to an exceptionally high standard.
For our caring and maintenance tips, please visit our Caring for your AcaciaZuri pieces page
We currently only sell online, but if anything doesn't fit what you're looking for, you can chose to return or exchange items easily by getting in touch with our team.
We also attend some fairs throughout the year where you can try our designs in person, so make sure to stay up to date by signing up to our Newsletter.
We believe that unboxing is one of the most important parts of receiving your order, so we pride ourselves in using beautiful and sustainable packing for guilt-free gifting.
Most of our AcaciaZuri pieces come lovingly gift wrapped in tissue paper, with ribbon and an embossed AcaciaZuri box for safekeeping. Please refer to the product description for the specific gift wrapping used.
